Shipping and Delivery

PROCESSING TIMES

We are committed to processing all orders as quickly as possible, and in most cases, orders will be processed & will ship out within 2-5 business days.
Please however note that all of our jewellery is handmade to order - so please be patient, as orders may not ship out the day they are placed. 

 

 

UNITED KINGDOM - Royal Mail

Free UK 1st Class Signed For (Signature required on delivery)

Orders over £75 GBP will receive Free 1st Class Signed for shipping within the UK. Delivery is Monday to Saturday (excluding UK Bank Holidays).

 

1st Class Signed For (Signature required on delivery)

£2.75 GBP for all orders. Royal Mail 1st Class Signed For shipping usually takes around 1 - 2 business days after being processed, hand-made & shipped (as per Royal Mail guidance, please note that during peak times this may take a little longer). Delivery is Monday to Saturday (excluding Bank Holidays).#

 

2nd Class Signed For (Signature required on delivery)

£2.35 GBP for all orders. Royal Mail 2nd Class Signed For shipping usually takes around 3 - 5 business days after being processed, hand-made & shipped (as per Royal Mail guidance, please note that during peak times this may take a little longer). Delivery is Monday to Saturday (excluding Bank Holidays).

 

 

EUROPE - Royal Mail

*January 2022: Please note we are currently experiencing delays shipping internationally, with some orders taking around 21 days to reach their destination - unfortunately this is out of our control, so please bear with us and the shipping companies through these challenging times. If you would like an update on your order, please feel free to get in touch with us via email and we will endeavour to help as fast as we can.

 

Europe - Tracked  & Signed For (Signature required on delivery)

£8.99GBP for orders shipping to Europe. Shipping takes around  3 - 7 business days after being processed, hand-made & shipped (as per Royal Mail guidance, please note that during peak times this may take a little longer)*. Delivery is Monday to Saturday (excluding Bank Holidays). We always recommend using a signed for/tracked service so that your orders are insured and available for tracking throughout their entire journey.

 

Europe Standard (insurance included up to £20 - no tracking available)

£3.50GBP for orders shipping to Europe. Shipping takes around  3 - 10 business days after being processed, hand-made & shipped (as per Royal Mail guidance, please note that during peak times this may take a little longer)*. Delivery is Monday to Saturday (excluding Bank Holidays).

 

 

INTERNATIONAL (Asia, Americas, Africa, Australia) - Royal Mail

*January 2022: Please note we are currently experiencing delays shipping internationally, with some orders taking around 21 days to reach their destination - unfortunately this is out of our control, so please bear with us and the shipping companies through these challenging times. If you would like an update on your order, please feel free to get in touch with us via email and we will endeavour to help as fast as we can.

 

International Tracked & Signed For (Signature required on delivery)

£8.99GBP for all orders shipping outside of the UK & Europe. Shipping takes around 5 - 7 business days after being processed, hand-made & shipped (as per Royal Mail guidance, please note that during peak times this may take a little longer)*. Delivery is Monday to Saturday (excluding Bank Holidays). We always recommend using a signed for/tracked service so that your orders are insured and available for tracking throughout their entire journey.

 

Insternational Standard (insurance included up to £20 - no tracking available)

 £4.50GBP for orders shipping to Europe. Shipping takes around  6 - 14 business days after being processed, hand-made & shipped (as per Royal Mail guidance, please note that during peak times this may take a little longer)*. Delivery is Monday to Saturday (excluding Bank Holidays).

 

 

 

 

 

SHIPPING PROTECTION


All orders purchased using a Signed For/Tracked service will automatically receive insurance which will cover all parcel loss, damage, and theft. We always recommend using a signed for/tracked service so that your orders are insured and available for tracking throughout their entire journey. By selecting the Standard shipping options, Buzz Jolie is not liable for lost, damaged, or stolen items/parcels.

 

INTERNATIONAL TAXES AND DUTY FEES

International customers (outside the UK) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.
Duties and taxes are not included in the checkout total. These are determined by the customs agency in the destination country and are collected at the time of delivery by the recipient. Buzz Jolie is not responsible for these fees.


 

Please note that these shipping provisions are only general guidelines. Buzz Jolie cannot guarantee that the time frames noted will be met. 

 

 

 

Contact Us

For any queries, please email info@buzzjolie.com x